When must a business remove architectural barriers under the ADA? Answer in under 100 words. Cite only eCFR (www.ecfr.gov) sources.

Details / How it works

A public accommodation is required to remove architectural barriers in existing facilities where doing so is readily achievable. Examples include installing ramps, widening doorways, repositioning shelves and furniture, installing grab bars, adding accessible parking, and removing high-pile carpeting. Barriers must be removed in a specified order of priorities: (1) access from public sidewalks, parking, or public transportation; (2) access to areas where goods and services are made available; (3) access to restrooms; and (4) any other measures needed to provide access to the public accommodation's goods, services, and facilities.

Standards and safe harbor

Exceptions & edge cases

If full compliance with the alterations requirements would not be readily achievable, the public accommodation may take other readily achievable measures (such as a steeper ramp or a narrower doorway), provided no measure poses a significant risk to health or safety. Portable ramps are permitted only when a permanent ramp is not readily achievable and must incorporate safety features such as nonslip surfaces and railings. Rearrangement of temporary or movable structures is not readily achievable if it results in a significant loss of selling or serving space. The rule does not apply to rolling stock and other conveyances covered by § 36.310, or to certain individually owned guest rooms in lodging facilities.