How quickly must an agency respond to a FOIA request? Answer in under 100 words. Cite only eCFR (www.ecfr.gov) sources.
Details / How it works
Under 28 CFR 16.5(a), components ordinarily respond to requests according to their order of receipt, and the response time for misdirected requests commences when received by the proper component, but no later than 10 working days after first receipt by any designated component office. Under 28 CFR 16.5(c), whenever the statutory time limit cannot be met due to 'unusual circumstances' as defined in the FOIA, the component must, before expiration of the 20-day period, notify the requester in writing of the unusual circumstances and the date by which processing can be expected to be completed.
Numbers & thresholds
| Provision | Threshold / Timeline |
|---|---|
| General response order | Order of receipt |
| Notice before expiration of 20-day period | Required when unusual circumstances apply |
| Extension exceeding 10 working days | Requester must be offered opportunity to modify or arrange alternative timeframe |
| Misdirected request start date | No later than 10 working days after first receipt by any designated component office |
Exceptions & edge cases
When an extension exceeds 10 working days under 28 CFR 16.5(c), the component must make its designated FOIA contact and FOIA Public Liaison available, and must alert the requester to the availability of the Office of Government Information Services for dispute resolution. Under 28 CFR 16.5(e), a component must notify the requester within 10 calendar days of receipt of a request for expedited processing of its decision to grant or deny expedited processing.
Sources
- [1]U.S. Government Publishing Office / Department of Justice — 28 CFR 16.5 — Timing of responses to FOIA requests · as of 2026-08-27
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